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WHY PURCHASE YOUR BIKE FROM MIDLANDS
MIDLANDS ROYAL ENFIELD is the ONLY sole Royal Enfield agent in the UK. We do not have RE Motorcycles as part of a product mix but as our sole interest…. and the total satisfaction of our customers is of vital importance to the success of the dealership. Our relationship with you is as much personal as business as you are always our valued customer, not just when choosing your bike.
We want to be sure we understand what you want from your bike. We won’t recommend a model knowing that it will not meet your requirements. If we think a model or its performance capability is not right for you we will say so rather than just take your money.
Your purchase doesn’t end with collection of your machine. In the unlikely event that the bike requires attention under Warranty, we will liase for you with the UK factory and make sure any rectification is carried out quickly and efficiently either at the Factory if required or by ourselves. SERVICING is carried out to factory Schedules with no short cuts. We want you to enjoy reliability and best performance from your Royal Enfield. We carry all service spares on-site and obtain genuine Royal Enfield components from the UK factory over-night if necessary.
We have been told by customers, that in some cases, collection of a new machine has been limited to being given the keys and being pointed to the parked machine…….. THIS WILL NOT DO!! At Hand-over time ( a private appointment made for you), we will spend time with you showing you over your machine, its functions and owner care essentials. There follows an Acceptance Trial Ride to ensure you are completely satisfied with your new machine. Only then do we consider the sale is closed and send you off with sufficient fuel in the Tank!! RETURNING RIDERSWe occasionally have customers who have not ridden for some time (In one case 52 years!!). We will be pleased to have you ‘refreshed’ - made familiar with present day road conditions - and accompanied if necessary by a Qualified Professional Motorcycle Instructor to get you safely on your way. The cost of this is reasonable for the safety benefit and is typically around £30.00 for an hour. |
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Shropshire Motorcycle Company UNIT 61B WEM BUSINESS PARK
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